Provider/Seller Terms of Use and Conditions
- Jurisdiction: United States: New York, New Jersey, Connecticut
- Last modified: 08/25/2024
By signing up as a seller and using AurketPro’s mobile applications, website services, or any software provided by AurketPro, you are engaging with AurketPro’s provider services. These services are operated by AurketPro LLC. By registering or using AurketPro services, you and all individuals associated with your account (including members of your company) agree to be bound by these Terms of Use and any other agreements referenced below (collectively, the "Terms" or the "Agreement"). These Terms create a legally binding agreement between you and AurketPro LLC. If you do not agree to these Terms, you must discontinue or cancel your use of AurketPro’s platform. We strongly recommend reviewing these Terms thoroughly. Your use of our software or services signifies your acceptance of these Terms. These Terms and conditions will be governed by and interpreted in accordance with the laws of the United States of America, without regard to its conflict of law principles.
Please review the following conditions and terms of use carefully.
Welcome to AurketPro.com, an online and live marketplace platform operated by AurketPro LLC, also known as AurketPro.com. Our platform facilitates your business in posting services and engaging in online sales. Additionally, we connect you with customers who have consented to share their information for the purpose of obtaining pricing, scheduling, and other services you may offer. These Terms and Conditions ("Terms") govern your access to and use of the AurketPro Marketplace Platform, as well as any associated content or services (collectively referred to as the "Services"). The Services are provided within the United States and its territories by AurketPro LLC, its subsidiaries, representatives, affiliates, officers, and directors (collectively referred to as "AurketPro"). It is crucial that you review these Terms thoroughly to understand your rights and obligations when using our platform and Services. By accessing or using our platform, you confirm that you meet all necessary requirements and agree to comply with these Terms. Non-compliance with these Terms may result in restrictions on your access to and use of our Services and platform.
Eligibility
- To use our platform, you must:
- Be at least 18 years old.
- Have the legal capacity to enter into binding agreements.
- Comply with all relevant laws and regulations.
- Possess valid trade identification and/or licensing information.
- It's important to thoroughly review these Terms to understand your rights and obligations when using our platform and Services. By accessing or using our platform, you confirm that you meet all the necessary requirements and agree to adhere to these Terms. Failure to comply with these Terms may lead to restrictions on your access to and use of our Services and platform.
Account Registration
- To list services on our platform, you must create an account. During registration, you agree to:
- Provide accurate, complete, and up-to-date information.
- Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use.
- Accept responsibility for all activities that occur under your account.
Service listing
- When listing your services, you agree to:
- Accurately describe your services, including pricing, scope, and any other relevant details.
- Ensure that all content (text, images, videos) used in your service listing is owned by you or used with proper authorization.
- Avoid making false claims or misleading statements about your services.
Service Delivery
- You are responsible for:
- Delivering services as described in your listing and within the agreed timeframe.
- Communicating with clients in a professional and timely manner.
- Resolving any disputes or issues related to service delivery directly with the client.
- Any service issues reported to us through complaints, negative reviews, or other means, which are confirmed to be factual through receipts or recorded events, may lead to termination of your account.
Payments & Fees
- Referral Fees:
- Providers pay a referral fee percentage for each item sold on the platform, which can range from 6% to 15%. The exact percentage depends on the service type.
- Live Service Fees:
- Providers pay a live service fee percentage for each item sold and scheduled with a live agent, which can range from 9% to 30%. The exact percentage depends on the service type.
- Advertisement:
- Providers pay for advertisement displayed on the platform. Pricing is based depends on the service category and advertisement feature.
- Additional Service Fees:
- Providers may also be charged for optional services, such as high-volume listings, direct jobs, or premium account features.
- Late Fee for Returned Charges:
- If a payment is returned by the bank due to insufficient funds, a late fee of $48.00 will be applied to the account.
- This late fee will be charged every 7 days that the payment remains unresolved. Fees will continue to accrue at this rate for each week of non-payment until the account is brought current.If the outstanding balance, including any accrued late fees, is not paid within 60 days from the initial returned payment, the account will be terminated. At this point, legal proceedings may be initiated to recover the amount due.The account holder is responsible for all fees associated with returned payments, including any additional costs incurred due to legal action or account termination.
- For questions or to resolve an outstanding balance, please contact our billing department immediately to avoid further charges and potential legal action.
Conduct and Prohibited Activities
- You agree to:
- Conduct yourself in a professional manner at all times.
- Comply with all applicable laws and regulations while using our platform.
- Refrain from engaging in any activities that may harm or disrupt the platform, including but not limited to:
- Fraudulent or deceptive practices. Harassment or abuse of clients or other users. Unauthorized access or use of platform data.
Intellectual Property
- We reserve the right to:
- Suspend or terminate your account if you violate these Provider/Seller Terms of Use and Conditions or engage in prohibited activities.
- Remove any content that we determine, in our sole discretion, to be inappropriate or in violation of our policies.Remove any content that we determine, in our sole discretion, to be inappropriate or in violation of our policies.
Termination
- Ownership: You retain ownership of any intellectual property rights in your service listings and content.
- License: By listing your services on our platform, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and promote your service listings at any time, regardless of whether you remain an active member or choose to discontinue as a provider.
- Found to be untruthful during verification or using third-party services to fulfill your posted service.
Limitation of Liability
- Platform Liability: AurketPro.com and AurketPro LLC is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the platform, information posted live or any service you perform.
- Professional Liability: You are entirely responsible for any claims, damages, or losses arising from your services or the information posted from your account. Please ensure that you review your information daily to verify its accuracy.
Changes to Terms
- We may update these User Conditions of Service from time to time. Any changes will be posted on our platform, and your continued use of the platform constitutes acceptance of the updated terms.
Contact Information
- If you have any questions or concerns about these User Conditions of Service, please contact us at www.aurketpro.com/ prosupport