AurketPro provider Service agreement
Effective March 28, 2022
Welcome to Aurketpro.com. AurketPro LLC d/b/a AurketPro.com is the creator of a live marketplace that connects potential customers to service professionals (collectively “service providers”) in real time. Our live marketplace gives Service Providers the ability to purchase qualified leads in various verticals within the Home and Commercial industry. You must be at least 18 years or older to use our services. The use of our site and live services by anyone under 18 years of age is strictly prohibited! By using AurketPro.com and it’s live services and features, you agree, on behalf of yourself, your household and all members associated with your business, to the following conditions.
Terminology & Verbage in these terms and conditions
The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice, and all Agreements: “Client”, “You” and “Your” refers to you, the individual using this website and compliant with AurketPro’s terms and conditions. “AurketPro”, “AurketPro.com”, “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Service Professionals”, “Service Providers”, “Pros”, “Contractors” or “Providers”, refers to the business inquiring about your service requests, or providing the service. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
1. Acceptance Of Terms
By the use of our website directory and services, you accept these terms and conditions. Do not continue to use AurketPro if you do not agree to take all of the terms and conditions stated on this page. Our live marketplace gives members the ability to purchase qualified leads in various verticals within the home and commercial industry. By using our services you authorize Aurketpro to use, review, share and/ or release your information to providers who inquire about your service request(s). Service professionals (“service providers”) understand and intend that service professionals will contract with and provide the services to service requesters/ customers strictly as an independently-owned and operated business enterprise, and not as an employee, worker, agent, or partner of Aurketpro. You acknowledge and agree that Aurketpro does not and can not control any customer or business, or other individual’s interest in contacting or hiring you and that actual results will vary.
3. Limitations and liabilities
The extent permitted by applicable law, in no event shall AurketPro, the service, its affiliates, directors, or employees, or its licensors or partners, be liable to you for any loss of profits, use, or data, or for any incidental, indirect, special, consequential or exemplary damages, however arising, that result from (a) the use, disclosure, or display of your user content; (b) your use or inability to use the service; (c) the service generally; or (d) any other interactions with us or with any other member within the network, whether based on agreement/ contract, tort (including negligence) or any other legal theory, and whether or not we have been informed of the possibility of such damage.
You understand and agree that AurketPro does not endorse and is not responsible or liable for any content provided or given by any business”Service Provider” within our network, and understand as a client using our website directory or services, you are responsible to verify all information with any provider before sign any contract or starting a service. Your agreements and dealings, or participation with any customer or business are between you and that customer or business. AurketPro is not responsible or liable, indirectly or directly, for any damages or loss caused or alleged to be caused by or in connection with such use or reliance on our services or content provided. You understand and agree to waive the right to bring or assert any claim against AurketPro relating to any content provided verbally or written, and release AurketPro from any and all liability for or relating to any content verbally or written.
4. Background Checks & Screening
AurketPro, as permitted by applicable laws, obtains reports regarding the applicant, Service Provider, which may include the history of criminal convictions or sex offender registration, and we may limit, block, suspend, deactivate, or cancel a service member’s account based on the results of such a check. Background checks are performed once a year and any service member that does not meet our requirements will not be accepted. Any provider that violates our conditions, including falsifying documents, submitting content or any action with an intent of fraud will be subject for up to 10 years suspension or permanent termination. You understand and agree in all efforts of our verification process, as the “Client”, it is your responsibility to review all third parties or Service Providers and their policies. You understand and agree that AurketPro does not endorse and is not responsible or liable for any content or service provided by any Service Provider on or off this platform. You agree that your agreements, contracts or any dealings with any provider are between you and that Professional.
5. Service Providers, Contractors
As a Service Provider, you agree and authorize us to use your personal/ company information, such as your full name and state registration and identification to obtain such reports from AurketPro’s vendors. Background checks are performed twice a year and any service member that does not meet our requirements will not be accepted. Any Provider that violates our terms and policy’s will be subject to suspension for up to 5 years or termination. By becoming a service member, you understand and authorize AurketPro to use your information to obtain background checks and business credit checks from its vendors throughout the use of the service. You understand and agree that AurketPro LLC is not responsible or liable for any content provided by a customer, and understand as a member “Service Provider” within in the AurketPro network, you are responsible to verify all information provided with the customer prior to starting any service or quote. AurketPro LLC is not responsible or liable, indirectly or directly, for any damages or loss caused or alleged to be caused by, or in connection with such use or reliance of our services or content provided.
6. Areas of services
You understand and confirm that all counties and/ or states submitted with your initial sign up are areas you service and have informed AurketPro of any additional information regarding a partial area of coverage or have confirmed with your account manager. You must notify our office of any counties you wish to add or remove no less than 14 days prior to your next service charge. Lead fees vary in areas of call volume, service industry, common services, and season. Please check your industry service board for any updated information regarding onboarding fees. A message or email may be sent to notify you of any changes. You understand and agree to waive the right to bring or assert any claims against AurketPro.com/ AurketPro LLC relating to any damages or loss caused or alleged to be caused, or in the reliance to content provided verbally or written, and release AurketPro LLC from any and all liability for or relating to any content verbally or written.
7. Ratings and reviews
Reviews and ratings are based on confirmation with an individual customer or business dealing with a service member. Proof of commitment such as contracts (digital or written only) with the service provider will qualify an individual must have actual first-hand experience (phone or in-person) with a service member in an effort to confirm that all ratings will be accurate, honest, truthful, and complete in all respects. With every service review the service provider will be notified of the review, it’s rating and customers comments. Profile ratings are updated after every confirmed review. All business profiles will start with a 4 star rating. In some occasions, and, or in the near future, ratings as well as reviews will reflect from other website platforms.
8. Fees and penalty's
You agree that aurketpro may immediately charge your stored payment method when service leads have been accepted and sent to the agreed method of acceptance by (phone, live channel, email, sms messages). You understand that you will have until 11 pm et (8 pm pt) of the due date to pay any balance owed and or due in avoiding late fees. If you have a balance due on any account, you agree that aurketpro may charge such unpaid fees to any payment method or otherwise bill you for such unpaid fees. In the event that aurketpro is unable to charge the payment method provided for any reasons including but not limited to exceeding a payment method’s credit limit, payment method cancellation, or out-of-date credit/ debit card, you agree that aurketpro may charge any other payment method associated with your account. If unable to charge the payment method on file, aurketpro will make contact with the authorized billing representative reflected in this agreement in an effort to update or collect payment for your account. Late fees are as follows: the initial late fee and additional late fee for every week your account is past due. Additional fees may be charged in areas of fraud, misconduct, or other violations of these terms as determined at our sole discretion. You agree to pay all applicable fees or charges based on the fee and billing terms then in effect, regardless of whether you have an active account. Ff you do not pay on time or if aurketpro can not charge a payment method for any reason, we reserve all rights permissible under law to recover payment and all costs and expenses incurred, including reasonable attorneys’ fees, in our pursuit of payment. If any fee is not paid in a timely manner, or we are unable to process your transaction using the payment method provided, we reserve the right to terminate or suspend your account. you understand and agree to such communication that may be made by AurketPro or by anyone on its behalf, including but not limited to a third-party collection agent. If you cancel your account at any time, you will not receive any refund or pro-rated credit from your monthly fee.
10. Lead Disclaimer
All lead information dispatched and provided to in/ out of network members has been confirmed and verified with the customer which can include (if applicable), property location, structural issues, or damage, service issues, or past related issues, previous services, and other related or relevant information. Service members understand and agree that before providing any quotes for service, you are expected to review with the customer that all information is accurate and current at the time they are contacted by “you” the service member/ provider/ contactor”. You understand and agree that information can or may have changed based on a variety of matters such as (service issues, timing, the person(s) inquiring, faulty memory of information given by the customer/ other personnel, etc). AurketPro is not responsible or liable, indirectly or directly, for any damages or loss caused or alleged to be caused by or in connection with such use or reliance on our services or content provided. Your agreements and dealings, or participation with any customer or business are between you and that customer and /or business. You understand and agree to waive the right to bring or assert any claim against AurketPro LLC relating to any content provided verbally or written, and release AurketPro LLC from any and all liability for or relating to any content verbally or written.
A credit is submitted and/or processed for a service lead request by an individual with purposes of solicitation, fraudulent intentions, or seeking employment. These types of leads must be reported within 48 hours to receive credit. Leads that are not eligible for credit as they are matters or circumstances that are out of our control are (a) leads that you don’t win or customer does not hire you, (b) homeowner or business changes their decision in hiring you, (c) the customer is shopping around for a quote, (d) language barriers that can affect you in closing the sale, (e) customer has already reached out to you from another marketplace, directly, web inquiry. etc (f) the customer is not ready to start work. As a reminder, in sales, it is a part of the process that you sell/ close the customer on the benefits of your services, experience, pricing, etc, and apply techniques that help show the value of your service. No lead is guaranteed and it is up to you, your sales team, and any others representing your company to bring confidence and knowledge to every potential customer you receive. to ensure appropriate charging of fees on leads, AurketPro LLC may communicate between customers and service members that occur off of the network via email, phone call, SMS text message, third-party websites, or any other means, whether initiated by a (“customer”) or service member/ provider/ contractor.
By using AurketPro, you understand and agree that any lead information sold to you is final and is on an “as is” and “as available” basis. AurketPro assumes no responsibility or liability for any losses due to a consumer (“customer”) partially or not fully committing to a service, consumer (“customer becomes unreachable), or becoming not available for a service or any other reason(s).
11. Binding Agreement
The applicant agreeing to these Terms and Conditions on behalf of the company herby represents and confirms to this bind the company and this agreement and the terms and conditions constitutes as a valid binding agreement.